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Management
Consultancy
(One
of) The Oldest Professions?
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It has been pointed out that Management Consultancy
is one of the oldest professions (not the oldest we hasten to add!).
As reported in the Old Testament, following the
exodus of the Israelites from Egypt, their leader Moses found himself the sole
judge of disputes which arose among the people. (It was not then standard
practice to include dispute-resolution processes in Enterprise Bargaining
Agreements and the like!)
Moses was rather overworked, and the number of
disputes made him, as solitary judge, something of a bottleneck. As a result,
the people “stood by Moses from the morning into the evening” waiting for
him to make decisions.
Seeing an obvious need, Moses’ father-in-law Jethro
decided to launch his management consulting career. In what has been noted as
the earliest recorded set of recommendations from a management consultant,
Jethro offered a range of advice:
Jethro's
Advice
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Translated
into Modern Management Dialect
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“And thou shalt teach them ordinances and laws,
and show them the way wherein they must walk, and the work they must
do.”
(Exodus 18:20)
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Establish policies and standard practices; prepare
job descriptions; define performance standards; and conduct job training. |
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“Moreover thou shalt provide out of all the
people able men, such as fear God, men of truth, hating covetousness, and
place such over them, to be rulers of hundreds, rulers of fifties and
rulers of tens.”
(Exodus 18:21) |
Set up an effective organisational structure: first
line supervisors to have ten subordinates; second line supervisors to have
five subordinates, etc; define supervisory and managerial competencies;
appoint men who posses these competencies. |
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“And let them judge the people at all seasons;
and it shall be that every great matter they shall bring unto thee, but
every small matter they shall judge: so it shall be easier for thyself,
and they shall bear the burden with thee.”
(Exodus 18:22)
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Delegate authority, with routine problems to be
decided down the line, but exceptional problems to be brought to higher
authority; require collective responsibility and accountability. (The
source is silent as to whether Jethro also proposed a group incentive
scheme.) |
To Moses’ great credit he seems to have embraced
this inspired advice from his consultant!
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to Consulting Services
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to Philosophy
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to Fun Stuff
Credit:
The
earliest version of the above we have been able to identify appeared in a 1986
issue of “Roundup”, a newsletter produced by the Interchurch Trade and
Industry Mission (ITIM).
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